Dell sent me a new hard drive which was supposed to arrive either today or tomorrow. They gave me specific instructions not to call them when I received the delivery, but said they could track the package and a supervisor would call me after it is delivered and would instruct me on how to install it.
The package arrived today at say 1:00 pm. I'm not kidding - the phone rang at 1:00 pm and 5 seconds! Although Dell computers suck, their customer service kicks ass.
Oh, and I forgot that portions in American restaurants are HUGE (I know a sarcastic Brit is going to throw in a 'that's why everyone's fat' comment so now it's taken care of!) Although I must mention that I ordered a salad just for the record.
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